Last updated: 20.09.2024 ## Introduction Welcome to Viral Ai Content Generator ("we," "us," or "our"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information. By using our website/app, you consent to the practices described in this policy. ## Information We Collect ### Personal Information - **Name**: We may collect your full name if provided voluntarily. - **Email Address**: We may collect your email address for communication purposes. - **Phone Number**: We may collect your phone number if necessary for the services we provide. - **Billing Information**: If you make purchases on our website/app, we may collect payment information, such as credit card details. ### Non-Personal Information - **Log Data**: We collect log information, including your IP address, browser type, operating system, and usage data when you visit our website/app. - **Cookies**: We use cookies and similar tracking technologies to enhance your user experience and gather information about your interactions with our website/app. ## How We Use Your Information We may use the collected information for various purposes, including: - Providing and maintaining our services. - Personalizing your experience on our website/app. - Processing payments and delivering products or services you requested. - Sending you updates, newsletters, or promotional materials. - Analyzing usage data to improve our website/app. ## Disclosure of Your Information We may share your information with third parties in certain situations, such as: - With your consent. - When required by law or to protect our rights. - With service providers and partners who help us operate our website/app. - In the event of a business merger, acquisition, or sale. ## Your Choices You have the right to: - Access and update your personal information. - Opt-out of marketing communications. - Delete your account or request data deletion. ## Security We take reasonable steps to protect your information, but no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security. ## Changes to this Privacy Policy We may update this Privacy Policy from time to time. The updated policy will be posted on our website, and the date of the latest revision will be indicated. ## Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at contact@viralgenerator.app.

Last updated: 20.09.2024 ## Returns and Refunds We want you to be satisfied with your purchase from Viral Generator. If you have any issues with your purchase, please contact us immediately so that we can resolve the problem. ### Eligibility for Refund To be eligible for a refund, you must meet the following criteria: 1. You must request a refund within 14 days of the original purchase. 2. The product or service must be in its original condition. 3. The product or service must not have been used or consumed. 4. You must provide a valid proof of purchase. ### Refund Process If you meet the eligibility criteria, please follow these steps to request a refund: 1. Contact our customer support team at contact@viralgenerator.app to initiate the refund process. 2. Provide the following information: - Your name - Contact information - Order number - Reason for the refund request 3. Our customer support team will review your request and provide further instructions. 4. If your refund is approved, it will be processed within 30 business days. ### Refund Methods Refunds will be issued using the same method of payment that was used for the original purchase. If the original payment method is no longer available (e.g., credit card expired), we may issue the refund through an alternative method. ## Non-Refundable Items The following items are generally non-refundable: - Downloadable digital products or services after they have been accessed or downloaded. - Gift cards or certificates. - Custom-made or personalized products. - Services that have already been rendered. ## Shipping Costs Shipping costs, if applicable, are generally non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund unless the return is due to our error. ## Contact Us If you have any questions or concerns about our refund policy, please contact us at contact@viralgenerator.app.